Capacidad de recuperación y resolución en la era del COVID-19

A Message to Our Customers and Partners from President and CEO Chuck Treadway

 
Updated 5 de febrero de 2021

Throughout the COVID-19 pandemic, connectivity has been a critical lifeline for our first responders and healthcare professionals, our educators, and our governments.

As a manufacturer of telecommunications equipment, our products are essential in the design and support of the world’s critical infrastructure, per CISA (Cybersecurity and Infrastructure Security Agency) and ENISA (EU Agency for Cybersecurity) guidelines. Our products are powering the networks that are helping first responders, hospitals and health networks keep us safe and healthy, companies do business, educators teach, and citizens get the information they need.

CommScope se creó para momentos como estos, con una huella de fabricación y operaciones globalmente equilibrada, presencia en más de 200 países y la capacidad de flexibilizarse y escalar rápidamente. Como socio global, tenemos una extensa trayectoria en administrar interrupciones, sin importar el origen, con resiliencia y agilidad.

Con esta base sólida, estamos manteniendo los niveles de servicio de forma diligente y cumpliendo nuestros compromisos:

  • Although the threat of COVID-19 remains globally, all CommScope factories and distribution centers are fully operational.
     
  • Where we are continuing to see community infection transmission, we are working with our entire supply chain to maintain service levels.
     
  • We continue to add capacity to several product lines where we continue to see high demand, while we are maintaining rigorous COVID-19 control measures for all CommScope factories and distribution centers to keep our employees safe.
     
  • Our Global Supply Chain team continues to work closely with our suppliers to secure materials and with our logistics partners to manage and mitigate any potential disruption to supply. Controlan de forma continua los patrones de carga con la capacidad de desviar los bienes en caso de ser necesario.
     
  • Where circumstances are beyond our reasonable control, we may experience extensions in lead times for some product deliveries, and those orders potentially at risk are being assessed and rescheduled.
     
  • We have prioritized business-critical travel for our team for customer installations, issue resolution, and product design as needed. Should they be required to visit one of your sites, our team members will comply with all our COVID-19 control procedures and adhere to all specified local protocols as appropriate.

Su representante de ventas de CommScope puede proporcionar detalles sobre pedidos actuales y futuros. Si tiene alguna pregunta, no dude en comunicarse con nuestro Servicio al cliente o con un representante de ventas de CommScope.


We thank you for your continued partnership.

Chuck Treadway
Presidente y director ejecutivo